How to submit a data deletion request
- Email support@easytolive.net from your registered email/phone number.
- Specify which data you want deleted (choose from examples below) and include your registered phone number and account name.
- We will acknowledge receipt within 48 hours and complete deletion within 7–30 days, subject to verification.
Examples of deletable data
- Profile details (name, contact)
- Uploaded documents, photos, videos
- Saved searches and bookmarks
- Chat messages and attachments
Data we may retain
- Payment transaction logs (kept up to 90 days for compliance)
- Security logs (limited retention for fraud prevention)
If you want to proceed, click the button below to open your email client with a prepared subject line.
We will confirm what has been deleted and what is retained. If the request affects system functionality (for example, removing payment history), we will explain any resulting limitations to your account.